KSRTC Bags 4 National Business Awards 2025 for Leadership & Excellence in Innovation, Customer Service, and Branding

News Flash

23 May

From Tech Excellence to Customer-Centric Innovation, Karnataka’s State Transport Corporation Emerges as National Front-Runner in Public Sector Reforms

Bengaluru: In a landmark achievement that cements its reputation as a modern and citizen-centric transport utility, the Karnataka State Road Transport Corporation (KSRTC) has won four prestigious National Business Awards for Leadership and Excellency - 2025, in recognition of its passenger-friendly initiatives and path-breaking use of technology.

The awards were presented under the following categories:

1. Best Use of Technology

2. Most Innovative Company of the Year

3. Most Customer-Friendly Company of the Year

4. Best Brand Development

“These awards reflect KSRTC’s commitment to innovation, passenger satisfaction, and strong digital governance,” said an official statement.

Award Ceremony in Mumbai:

The felicitation ceremony was held at Hotel Parle International, Mumbai, where Monali Bagul, Founder & CEO of VE BIZTALK Media, conferred the honours upon KSRTC.

Representing KSRTC at the ceremony:

• Radha L. Gundahalli, Deputy Controller of Stores and Purchases

• Ashok Kumar, Divisional Controller, Chamarajanagar Division

Both dignitaries received the awards on behalf of the corporation, which has become a national model for digitization and commuter convenience in public transport.

Why KSRTC is Winning Hearts and Headlines:

• Real-time Passenger Information Systems

• Online ticket booking platforms with UPI integration

• Smart Bus Shelters with Digital Displays

• Passenger grievance redressal via mobile apps

• Brand image campaigns focused on safety, accessibility, and sustainability

“KSRTC is not just transporting passengers—it’s transporting Karnataka into the future,” said an observer at the awards function.